Review request automation
SMS and email flows that ask happy customers for a Google review at the perfect moment — automatically.
Reputation Management
Reputation Management That Earns 5-Star Trust and Real Leads
Automated review requests, instant negative review alerts, and embedded credibility — turn happy customers into a steady stream of 5-star reviews.
- Automated review request flows
- 24/7 Google, Yelp & Facebook monitoring
- Negative review alerts & response coaching
- Embedded live review widgets
What you get
Everything included
Multi-platform monitoring
Google, Yelp, Facebook, and niche sites watched 24/7 with instant alerts on new reviews.
Negative review playbook
Templates, coaching, and rapid response support so bad reviews become trust-building moments.
Live review widgets
Auto-updating star ratings and testimonials embedded on your website to showcase credibility.
Review SEO benefits
More reviews = higher Google Maps rankings. We make sure every win compounds.
Monthly reporting
See review velocity, average rating, response time, and which campaigns are working.
Why it matters
The case for getting this right
9 in 10 customers check reviews first
Before a prospect ever calls your business, they've already judged you by your star rating. Reviews are the new storefront window.
A half-star can double your leads
Studies show moving from 3.8 to 4.6 stars roughly doubles click-through and conversion rates from local search.
Reviews directly boost local SEO
Google factors review quantity, recency, and rating into local ranking. Reputation work pays off twice — in trust and in rankings.
Reputation management services that build trust and drive leads
Nine out of ten consumers read online reviews before choosing a local business. Your Google rating is the new word-of-mouth — and it's the single biggest conversion lever most small businesses ignore. A jump from 3.8 to 4.6 stars can double the number of leads your website generates, without changing a single line of copy or design.
Our reputation management services turn happy customers into a steady stream of 5-star reviews, alert you the moment a negative review appears, and put your credibility on display everywhere prospects look.
What our reputation management service includes
Automated review request flows
We build a simple, text-or-email-based review request flow that fires automatically after a job, appointment, or transaction. Customers get a one-tap link to leave a review on Google or Yelp — friction drops, response rates climb.
Multi-platform review monitoring
We monitor Google, Yelp, Facebook, and industry-specific platforms 24/7. The moment a new review hits, you get an alert so you can respond fast — which Google rewards with higher local rankings.
Negative review alerts and response coaching
Bad reviews happen. What matters is how you respond. We send instant alerts, provide proven response templates, and coach you through tricky situations so a 1-star review becomes a public showcase of how seriously you take customer experience.
Embedded review widgets
Your hard-earned 5-star reviews shouldn't live only on Google. We embed live, auto-updating review widgets on your website so visitors see your credibility before they ever fill out a contact form.
Why reviews matter more than your marketing spend
A consumer will read an average of 10 reviews before they feel they can trust a local business. If you have 12 reviews and a competitor has 240, you've already lost the click — regardless of who's better at the actual work. Reputation is the silent filter every prospect runs your business through.
Combine reputation management with strong SEO and a modern website, and you've built a complete lead-generation system where every channel reinforces the others.
Benefits
Why small businesses choose Krafty Keevs
More 5-star reviews
Automated flows ask happy customers at the perfect moment — without you lifting a finger.
Instant negative alerts
Respond to bad reviews in hours instead of days and turn detractors back into fans.
Protect your brand
Active monitoring across every major platform stops reputation issues before they spread.
Higher conversion rates
Embedded review widgets turn website visitors into customers by showcasing real social proof.
Our process
From kickoff to launch
- 01
Audit your reputation
We map every platform you appear on, baseline your ratings, and identify quick wins.
- 02
Set up review automation
Connect your booking, CRM, or POS so review requests fire after every great experience.
- 03
Monitor & respond
Real-time alerts plus response templates so every review — good or bad — is handled fast.
- 04
Showcase the wins
Embed live review widgets on your website and report on review growth every month.
Client wins
What small business owners say
"Went from 14 Google reviews to over 200 in less than a year. Our phone hasn't stopped."
"The instant alerts saved us when an unhappy customer left a 1-star — we responded in 20 minutes and they updated to 5."
"Our website conversion rate went up 38% just from adding the review widget. Wild."
FAQ
Frequently asked questions
What is online reputation management?+
Reputation management is the process of monitoring, improving, and protecting how your business looks online. For a small business that means earning more 5-star reviews, responding to feedback quickly, and surfacing trust signals across your website and Google profile.
How do you help me get more 5-star reviews?+
We set up an automated review request flow that texts or emails your happiest customers right after a great experience, with a one-tap link to leave a review on Google or Yelp. Easy for them = more reviews for you.
What if I get a negative review?+
You'll get an instant alert so you can respond fast, professionally, and on-brand. We provide response templates and coaching for tricky situations — most reviewers update or remove negative reviews once they feel heard.
Do reviews actually impact SEO?+
Yes — review quantity, recency, and quality are confirmed local SEO ranking signals. More good reviews = higher ranking in Google Maps = more leads.
Can I display reviews on my website?+
Yes. We embed live, auto-updating review widgets on your site so visitors see your 5-star credibility before they ever scroll to a CTA.
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